How do I restore my subscription?
Open the premium or subscription area in the app and use the restore purchase option. If the purchase still does not appear, contact support with the Apple account used for the purchase.
Support
For subscription issues, sign-in problems, bug reports, or general product help, contact the team and include enough detail to reproduce the issue.
Email support
support@astrolux.biz
Best for account, billing, and technical issues.
What to include
Useful details
Device model, iOS version, your account email, screenshots, and the exact step where the issue happened.
Open the premium or subscription area in the app and use the restore purchase option. If the purchase still does not appear, contact support with the Apple account used for the purchase.
Birth date, time, and location make chart-based insights more accurate. If you do not know your exact birth time, some chart-driven features may be less precise.
Premium unlocks deeper horoscope access, expanded planner access, deeper synastry results, and more AI guidance inside the app.
Send a short description of the issue, your device model, and any screenshots to support so the problem can be reproduced quickly.
Need the product overview?
If you are here from App Store review, partnerships, or general product questions, the marketing page has the full overview.
Open marketing page